FAQs

About Our Services

For most orders we can deliver next day results, meaning the turnaround time is as little as one business day. For larger orders we will estimate your turnaround time at the point of order.

Shipping costs will vary based upon order size but we pass along our volume shipping discounts to consumers. You will only pay the actual cost of shipping and handling, with no added markup.

We do not require a minimum order on dye sublimation, however for some services like DigiVinyl there is a $25 minimum order. To find out if your order has a minimum amount required, contact us here.

We accept the following file types.

.pdf (Portable Document File)
.cdr (Coreldraw – X6 is preferred )
.eps (Encapsulated Post Script)
.ai (Adobe Illustrator – unlock objects, do not link)
.psd (Adobe Photo Shop)
.tif (Tiff)
.jpg (JPEG)

Find more information about files here.

Yes! We can ship our products globally.

What Is DigiVinyl?

DigiVinyl is a full color heat transfer that can be applied to any color cotton or polyester fabrics. We start with white heat transfer vinyl, print the full color image and then die cut to any shape imaginable!

You can pretty much apply DigiVinyl to anything that won’t melt! For beginners, custom t-shirts, koozys, baby onesies, blankets, pillowcases, tote bags, dish towels, the possibilities are endless! DigiVinyl works best on cotton or polyester or cotton/poly blends.

What Is Dye Sublimation?

Dye-sublimation printing (or dye-sub printing) is an imaging process which uses heat to transfer dye onto materials such as a synthetic fabrics (such as polyester), metals, glass and plastics.

No. Organic fibers, such as cotton, do not accept the sublimation dyes. However, you can sublimate popular blends such as 50/50 and 65/35. Only the polyester fibers will accept the dyes. So the higher the percentage of poly, the brighter your graphic will be. If you use a 50/50, the resulting image will have a washed out or faded look. Perfect for some types of graphics and not acceptable at all for others. It just depends on your customer’s expectations.  Try our new Sublimation Simulator for a virtual visualization of your actual artwork on various colors and fabrics!

Yes! Dye sublimation works perfectly on most of the new moisture wicking fabrics.

There are no “white” sublimation inks. We can only dye the fabric darker. My analogy here: if you have a photo of a white poodle and you press it on a pink shirt, you then have a pink poodle.  Try our new Sublimation Simulator for a virtual visualization of your actual artwork on various colors and fabrics!

Dye sublimation actually dyes the fabric. We are not melting plastic on top of the fabric. There will be absolutely no feel to the printed area. The print will never crack, peel or fade.